Privacy Policy for Mile12 Messenger, an Online Grocery Store in Lagos, Nigeria
At Mile12 Messenger, we are committed to protecting the privacy and personal information of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you access and use our online grocery store services. By using our website and services, you consent to the practices described in this policy.
- Information Collection and Use:
We collect certain personally identifiable information, such as your name, address, contact information, and payment details, when you place an order on our website. This information is necessary to fulfill your orders, communicate with you, and provide efficient customer support. - Information Sharing and Disclosure:
We understand the importance of your personal information and do not sell, rent, or trade it to third parties for marketing purposes. However, we may share your information with trusted third parties who assist us in delivering our services, such as payment processors, delivery partners, and IT service providers. These parties are obligated to keep your information confidential and are only allowed to use it for the purpose of providing services to us. - Data Security:
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption technologies, firewalls, and secure socket layer (SSL) technology to ensure the confidentiality and integrity of your data. - Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal and regulatory requirements. Once your information is no longer needed, we will securely dispose of it. - Cookies and Tracking Technologies:
We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. These technologies collect non-personally identifiable information, such as your IP address, browser type, and device information. You have the option to disable cookies in your browser settings, but please note that certain features of our website may not function properly as a result. - Third-Party Links:
Our website may contain links to third-party websites or services that are not operated or controlled by Mile12 Messenger. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party sites you visit. - Children’s Privacy:
Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. - Changes to the Privacy Policy:
We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].
Last updated: [5th July, 2023]